MULTI DEPARTMENT COLLABORATION

CRM in Healthcare: A Game-Changer in Augmenting Patient Experience

​​According to the latest study by Markets and Markets, a market research company, the global healthcare Customer Relationship Management industry is expected to reach USD 17.4 billion by the end of 2023. It was at USD 8.8 billion in 2018, and has shown a tremendous growth of 14.6% during this period.