Punjab to launch India’s first patient facilitation centre at Patiala’s Government Rajindra Hospital

Patiala: Punjab is poised to become the first state in India to launch a ‘Patient Facilitation Centre' at Govt Rajindra Hospital in Patiala, with the facility scheduled to open in May, as announced by health and family welfare minister Dr Balbir Singh.

The minister made this announcement during a review of the ongoing construction work at the hospital, highlighting the state govt's dedication to delivering world-class healthcare.

Dr Balbir Singh said the centre would offer comprehensive support to patients and their families, including access to the state's Rs 10 lakh health insurance scheme, which benefits 30 million residents and 6.5 million families. Located near the emergency ward, the centre will feature trained staff to guide patients to the relevant departments, thereby helping reduce congestion.

Amenities such as air-conditioned waiting areas, clean restrooms, drinking water, a canteen, and access to medicines will also be available. Being developed by Kings XI Punjab, this pilot project aims to enhance healthcare delivery in the state. Similar centres will be established in district hospitals, medical colleges, and sub-divisional hospitals across Punjab. Operating 24/7, the facility will ensure quality healthcare and greater convenience for the public.